Membership Terms and Conditions

1. The membership

Zone 3 Crew is a 12-month family membership at Zone 3 Laser Tag & Arcade, 3/70 McMinn Street, Darwin City NT 0800, operated by the Zone 3 Darwin partnership (ABN 20 367 428 443) (“we”, “us”).

• Price: $49 per family for each 12-month term, including GST.
• Term: 12 months from the day you join. It renews automatically (see section 7).
• How to join: online through the Membership link on our booking page, or at the counter.

By joining, you agree to these terms. Nothing in them limits your rights under the Australian Consumer Law.

2. Who’s covered

• One membership covers one adult account holder (18 or over) and their children under 18.
• At sign-up, the account holder names each child and gives their birth month (used for the birthday hour).
• Each child gets a Zone stats card. It is their membership card, and it saves every game they play.
• Lost or damaged cards can be replaced at the counter for $5 each.

3. Your 10% member discount

Members get 10% off the listed price of:

• Birthday parties — SUPER, MEGA and ULTRA
• Extra players and party add-ons
• Open Play and the 5 Pass
• Group sessions
• Drinks and snacks at the counter

How it applies:

• Online: book while logged in to your member account and the discount applies automatically. The booking must be in the member’s name.
• At the counter: show a member card.
• The discount applies to bookings and purchases made while your membership is active.

4. What the discount doesn’t cover

The member discount does not apply to:

• Mobile Laser Tag
• Schools & OSHC bookings
• Home School sessions
• League fees
• The Season Pass
• The Christmas Party

One discount per sale. The member discount can’t be combined with any other discount, offer or promo code, including weekday party prices and the 10% youth-group or Defence discounts. Where more than one applies, you pay the lowest price.

5. Free visits

• Welcome visit: one free 2-hour Open Play visit for each child on the membership, to use within 90 days of joining. Welcome visits come with a family’s first membership, not with renewals.
• Birthday hour: one free 1-hour Open Play visit for each child during their birthday month, in each membership year.

Conditions:

• Open Play sessions only, subject to availability and the usual Open Play rules, including the minimum age of 6.
• Redeemed with the child’s card at the counter.
• For the named child only. Free visits can’t be transferred, exchanged for cash or carried past their window.

6. League players

Players who play a full season in a Zone 3 league (Junior, Teen or Open) get Zone 3 Crew membership free for 12 months. Ask at the counter once your season is finished, instead of buying online.

• League fees and the Season Pass are not discounted.
• The free membership doesn’t renew automatically. To stay in the Crew after 12 months, join for $49.

7. Renewal, cancellation and refunds

• Automatic renewal: your membership renews every 12 months, and $49 is charged to the payment method you joined with, until you cancel.
• Cancelling: cancel any time before your renewal date from your account on our booking page, or call (08) 8981 1333. Your benefits continue to the end of the term you’ve paid for.
• Price changes: if the renewal price changes, we’ll email you at least 30 days before your renewal date, so you can cancel first if you choose.
• Refunds: memberships are non-refundable and non-transferable, except where the Australian Consumer Law requires a refund, for example if we can’t provide the membership benefits.

8. Other terms

• Misuse: cards and member prices are for the family on the membership. If a card or the member discount is used by anyone else, we may cancel the membership. We’ll contact you before we do.
• Changes to these terms: we’ll give you at least 30 days’ notice by email of any change that reduces your benefits. The change applies from your next renewal, and you can cancel before then.
• Venue rules: members follow the same arena rules, age limits and booking conditions as every player.
• Privacy: we collect the account holder’s contact details and each child’s name and birth month to run the membership. Game stats from each card are stored in the Zone Laser Tag system and appear on mygameinfo.com, Zone Laser Tag’s player portal, including its rankings. See our Privacy Policy.
• Contact: (08) 8981 1333 · info@zone3darwin.com.au · 3/70 McMinn Street, Darwin City NT 0800.